Legal
Privacy Policy
Last updated: March 2026
1. Information We Collect
When you book with Luxora Lifestyle Group, we collect personal information including your name, email address, phone number, and payment details. We also collect a government-issued ID for identity verification purposes, which is required for all bookings.
2. How We Use Your Information
We use your personal information to process bookings, send booking confirmations and reminders, verify your identity, communicate about your stay, and improve our services. We do not sell your personal data to third parties.
3. Payment Information
All payments are processed securely through Stripe. We do not store your full credit card details on our servers. Stripe's privacy policy applies to the processing of your payment information.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with our legal obligations. Booking records are typically retained for 7 years for accounting purposes.
5. Your Rights
You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us at sales@luxoralifestylegroup.com.
6. Cookies
Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, though this may affect the functionality of our site.
7. Contact Us
For any privacy-related questions, please contact us at:
sales@luxoralifestylegroup.com
+1 (833) 659-6053
Miami, Florida